Having the capability to get to that info from anywhere is false advertising. I think I’m giving it to much of high rating but since I mostly purchased to back up everything it’s doing that. That doesn’t however fix the on the road part. I sometimes get the same error messages at home, I turn it off restart and it works. Even on my laptop it won’t so frustrated with it. I use a VPN to watch my content at home and works fine but overseas and on the road it won’t work 95% of the time. I have two iPhones and two iPads and when I’m on the road it’s no good. It’s says that the drive is offline for the most part or some other lame messages but when I call home the family is watching content off of it. When I’m on the road the majority of the time it won’t connect.